Refund and Return Policy – cameravexa

Effective Date: January 11, 2025

We strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help with our refund and return policy.

1. Return Policy

You may return most items purchased within 30 days of the delivery date, provided they meet the following conditions:

  • The item must be in its original condition, unused, and in its original packaging.
  • A receipt or proof of purchase is required for all returns.
  • Items that are damaged or not in their original condition may not qualify for a return or refund.

To initiate a return, please contact our customer support team at [Insert Contact Email or Phone Number] with your order details.

2. Non-Returnable Items

Certain types of items are non-returnable, including:

  • Products that have been used or show signs of wear.
  • Custom or personalized items.
  • Clearance or final sale items.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

  • If approved, your refund will be processed, and the amount will be credited back to your original payment method within 7-10 business days.
  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item received).

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@cameravexa.com or 863-860-8363 for assistance.

5. Return Shipping

Customers are responsible for the cost of return shipping unless the product was damaged, defective, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the return is safely delivered.

6. Late or Missing Refunds

If you haven’t received your refund after the indicated processing time:

  1. First, check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. If you’ve done all of this and still have not received your refund, please contact us at info@cameravexa.com or 863-860-8363.

Phone number: 863-860-8363
Email: info@cameravexa.com
Website: https://cameravexa.com