Shipping Policy

At CameraVexa, we strive to ensure your products are delivered safely and promptly. Below is a summary of our shipping procedures and options.

1. Shipping Coverage

We currently offer domestic shipping within the United States. International shipping is not available at this time, but we aim to expand to international customers in the future.

2. Shipping Methods and Delivery Times

We provide several shipping options to meet your needs:

  • Standard Shipping (Domestic): Orders are typically processed within 1-3 business days. Standard shipping usually takes 5-7 business days, depending on the delivery location.

  • Expedited Shipping (Domestic): For quicker delivery, we offer expedited shipping. This option typically delivers within 2-3 business days after processing.

  • Priority Shipping (Domestic): For urgent orders, priority shipping is available and generally arrives within 1-2 business days after processing. This service incurs an additional charge, which will be calculated during checkout.

3. Shipping Costs

Shipping costs are based on the size, weight, and destination of your order. The applicable shipping fee will be displayed during the checkout process.

  • Domestic Orders: The shipping cost will be calculated and shown during checkout based on the shipping method you choose.

International shipping is not available at this time, but we may offer it in the future.

4. Order Tracking

Once your order has been processed and shipped, we will send you a tracking number. You can use this number to track your order’s progress through the carrier’s website. If you encounter any issues with tracking or have questions about the status of your order, please contact us at info@cameravexa.com.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you wish to return or exchange any item, we offer a 30-day return policy for unused and unopened products.

To initiate a return or exchange:

  • Please contact us at info@cameravexa.com to receive a Return Authorization (RA) number.
  • The returned item must be in its original condition and packaging.

Customers are responsible for the return shipping cost, except in the case of defective products or shipping errors. Once the return is received and inspected, we will issue a refund or exchange.

6. Delays and Exceptions

While we aim to ship all orders promptly, occasional delays may occur due to factors such as weather, high demand, or carrier delays. If there are any significant delays, we will notify you and provide an updated delivery estimate.

For any concerns about shipping delays, feel free to contact us at info@cameravexa.com.